Could not connect to polymail gmail5/21/2023 ![]() Check your mail server's IP address to verify it is not in any blacklists at.Verify that the email address you are sending "from" actually exists on your server, and whether it can send and receive mail normally.Many email providers block PHP mailer scripts as "unverified mail". Check whether you can use SMTP rather than PHP mail in the Mail tab at Configuration ( ) > System Settings > General Settings or, prior to WHMCS 8.0, Setup > General Settings.WHMCS email templates should not trigger any standard spam rules. Usually, this is due to the server configuration. There are multiple reasons why systems may deliver emails from a WHMCS installation to a spam folder or reject them. Contact your mail server administrator to investigate. Therefore, the problem is one of email delivery and not a WHMCS software issue. ![]() If there is no error in the Activity Log at the time of email sending, this indicates that the email left WHMCS without any errors from your mail server. ![]()
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